STRATEGY Implications of managerial work Complex problem solving model: formulating ideas and determining quantitative and qualitative criteria to differentiate potential solutions Decision-making in uncertain or adverse environments Analyzing the sector’s value chain. Strategic planning Strategic plan INFORMATION AND CONTROL SYSTEMS Accounting Understanding balance sheets, income and cash flow statements as a basis for financial analysis Accounting policies and income determination issues Costs for decision making Project profitability analysis: ABC (Activity Based Costing) Method Cost differential analysis: Costs for investment and operation decisions Cost optimization Management Control Systems Budget management in inflationary environments Project follow-up and control measurements Control Scoreboard FINANCE Cash origin and allocation Understanding and using ratios and financial analyses Investment project evaluation: stable scenarios and inflationary scenarios Company valuation Trust funds BUSINESS, SOCIETY AND ECONOMY Managers’ social responsibility: decision scope NEGOTIATION Introduction to negotiation models Competitive tactics and how to offset them Team negotiation Personal improvement plan development Negotiation process: personal negotiation styles HUMAN BEHAVIOR PEOPLE AND WORK HUMAN DRIVERS Management, leadership and organizational change Building a shared vision of change Leadership styles Delegation and Empowerment Team Building Authority bases H.R. Management Tools. Recruiting and compensations Labor relations and incentive systems Prevention management in construction businesses OPERATIONS Process management Supply chain management Management quality Project management: Project selection, definition and assessment Organization Teams and structure Planning and critical chain analyses Control and follow-up Project management and organizational learning applications MARKETING The marketing function Consumer and customer analyses Business-to-business (B-to-B)marketing Sales force management Marketing plan LEGAL AFFAIRS Labor risk laws Shared liability with contractors
STRATEGY
INFORMATION AND CONTROL SYSTEMS
FINANCE
BUSINESS, SOCIETY AND ECONOMY
NEGOTIATION
HUMAN BEHAVIOR
OPERATIONS
MARKETING
LEGAL AFFAIRS